LINCOLN, NEB — Duncan Aviation, the largest family-owned aircraft parts and components service organization in the business aviation industry, recently announced that its parts search/capabilities and myDuncan website pages are now available in several different languages.
The new feature allows users to choose their language with a drop-down menu accessed through the Translate menu option found on the upper-right toolbar. There, users can choose from Chinese, French, German, Portuguese or Spanish.
“Although English is considered the official language of aviation, we have many customers who are not native English speakers,” says Keith Schell, Manager of Components Repairs and Parts & Rotables Sales. “This feature allows them to use our parts search and repair capabilities pages with more efficiencey and, in some cases, better understanding.”
In addition to selling new, consigned and rotable parts, Duncan Aviation offers overhauls, repairs, loaners, exchanges, and technical support to aircraft operators around the world and has in-house repair capabilities from more than 45,000 different repair manuals.
In additon to the parts search and capabilities pages, Duncan Aviation’s myDuncan project management and customer communication portal is also able to be translated.
myDuncan is Duncan Aviation's aircraft project management system that improves communication, efficiency and accessibility. Customers are able to view quotes, approve work, review log entries, track job progress and retrieve documents in one place. Fast, secure, and easy-to-use, myDuncan is available on any device with an internet connection.
Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit systems, full paint and interior services, and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah. We also have dozens of other facilities strategically located throughout the United States to provide customers with regional support and the quickest response possible to avionics, engine and airframe Aircraft On Ground (AOG) situations.
For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit www.DuncanAviation.aero
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